Terms and Conditions: Medway Travel Clinic

These terms apply to all use of the Medway Travel Clinic website and to all services booked with us. By using our website or booking an appointment, you agree to these terms. Please read them before your first appointment.

Table of Contents

By Using Our Site, You Agree to These Terms

Accessing or using this website, submitting an enquiry, or booking an appointment with Medway Travel Clinic constitutes your acceptance of these terms and conditions. If you do not agree, please do not use the site or book with us. These terms may be updated from time to time; the version on this page is always the current one.

What We Offer

Medway Travel Clinic provides private travel health services including clinical appointment, travel vaccinations, antimalarial medication, private prescriptions, and travel health advice. All services are provided privately; they are not NHS services and are not funded by the NHS. Charges apply for all appointment and treatments unless otherwise stated.

Appointments and Cancellations Policy

Appointments can be booked online or by telephone. We ask that you give at least 24 hours notice if you need to cancel or reschedule. Late cancellations or failure to attend without notice may incur a charge. We reserve the right to reschedule appointments where necessary due to clinical staffing or operational reasons. Where we reschedule, we will contact you as soon as possible and offer an alternative slot.

Pricing and How to Pay

All prices are displayed on our website and confirmed at the time of booking where applicable. Payment is due at the time of your appointment. We accept major debit and credit cards. Prices are inclusive of VAT where applicable. Prices are subject to change if the price confirmed at the time of your booking applies to that appointment.

H2: The Limits of Our Clinical Responsibility

Travel health advice provided at your appointment is based on current NaTHNaC and TravelHealthPro guidance at the time of your appointment. Travel health guidance changes frequently outbreak situations, entry requirements, and vaccine recommendations can all change between your appointment and your departure date. We strongly recommend checking travelhealthpro.org.uk and the FCDO travel advice pages before you travel. We cannot accept liability for changes in guidance that occur after your appointment.

Prescriptions and Medication

Private prescriptions and medications are issued only where clinically appropriate following a face-to-face appointment with our clinician. All prescribing at Medway Travel Clinic follows UK regulatory requirements and GPhC standards. Dispensed medication and administered vaccines cannot be returned or refunded once supplied. If you experience an adverse reaction to any medication or vaccine supplied by us, contact us immediately and seek medical advice.

What This Website Is and Is Not

The content on this website is provided for general information purposes only. It does not constitute medical advice and should not be used as a substitute for a personal clinical appointment. Individual travel health needs vary significantly. Always book a appointment for advice tailored to your specific itinerary, health history, and circumstances.

Our Content and Intellectual Property

All content on this website including text, images, page structure, and design is the property of Medway Travel Clinic and is protected by applicable intellectual property law. It may not be reproduced, copied, or republished without our prior written permission.

How We Use Your Information

Your personal and health data is handled in accordance with our Privacy Policy, which is available at medwaytravelclinic.co.uk/privacy-policy. By booking with us you consent to the collection and use of your data as described in that policy.

Applicable Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from the use of this website or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

Medway Travel Clinic
139 New Road, Chatham, Kent, ME4 4PT
01634 390588
pharmacy.fe813@nhs.net

// Get Protected Today

Visit Our Travel Clinic in Medway

You have sorted the flights and the accommodation. The health side takes one appointment and we can usually fit you in within the week.